[CDATA[ 2) Take out Water Tank & wipe Tank Sensor Contact with cloth. Not sure where to look? If so, the first thing youll want to do is check to ensure your vacuum cleaner is fully plugged into the outlet. Attempt to pair again. If you dont have this kind of vacuum, your only option will be to purchase some new air filters online. Make sure you're only using the one that came with your machine. This will remove the handle. What Should I Do? Ensure there is a black rubber band, called the rubber gasket, near the top of the dirty water tank. If either of these is damaged, youll need to replace them. A Bissell Crosswave is a magical machine that saves you tons of time. Go to the app dashboard and see if your product is offline. Consequently, youll want to double-check your vacuums power supply before moving forward with the troubleshooting process. It may also be an issue with the motor or clogged debris in the system. In some cases, the only solution will be to purchase a replacement vacuum cleaner. If the Crosswave continues to believe that the tank is full, you may need to speak with a customer service representative. Clean all the surfaces in the brushs dwelling as well as on the brush itself. However, youll either need to hire a professional appliance technician, contact Bissells product support team, or purchase a replacement vacuum to fix a faulty power button permanently. Stop burning extra money just to keep your house warm. If the Crosswave still believes the tank is full, power the machine down and use a long, narrow object like a straightened-out paper clip to manually reset the float switch. Now, look at the edges. A sink or large bucket full of hot water and lots of degreasing dish soap is also useful. If this solves the error, congrats! If your devices power button is malfunctioning, you may be able to temporarily fix the vacuum cleaner by continuously depressing the power button. Use the sturdy comb to clean, straighten and fluff them up. If this is a fairly new belt that does not need to be replaced, wash it in hot soapy water and pat it dry. When your cordless Bissell vacuum stops charging and refuses to accept a charge, the problem might be: Your vacuum wont charge if the charger is disconnected from the wall outlet or USB outlet. If the problem persists, move the machine and the phone closer to the homes WiFi router. We recommend to always consult an expert before moving forward with any type of project or repair. If the brush spins, you may not have a faulty brush. The plug should also look undamaged. You can do this by plugging the charger into a working outlet and observing any LED indication lights for status changes. Thats the plastic part protecting your brush from the elements. If theyre folded, remove the filter and place it back in, ensuring you dont fold the edges. In this case, you may want to use a multimeter to test your chargers power output. Inspect the brush for wear and tear that is greater than usual. Repeat with all parts related to the brush, including the gear and the housing (the place in the Crosswave where the brush normally lives). the user shall avoid entrapment. A damaged vacuum hose, clogged motor air filter or bad suction motor can cause the vacuum cleaner to shut off during use. As an Amazon Associate we earn from qualifying purchases. Look for any kind of dents, bruises, or other wear and tear on the gray end of the brush. 2.1 Related Posts Connect your positive and negative cables to your multimeter and power it on. Are you using Crosswave formula, or a cheap alternative? Its usually on the lower back or bottom of the machine (for Lift-Off models, remove the Lift-Off pod to find label) or behind the cleaning tanks. Pull up on the handle to remove. Make sure the brush roll is not jammed or clogged. When we talk about resetting a Bissell Crosswave, were typically speaking of either the Bissell Crosswave cordless or the Bissell Crosswave max. If not, continue on. Also, be sure that the dirty water level hasnt gone over the full line. First, it might not be plugged into an outlet. if you have some soldering experience and feel confident getting the job done yourself, go for it, ther reason the vacuum could be turning off. Look at the ends of the brush and see if there are any hairs or other debris lodged in the brush end. Another way to prevent this problem is by getting a vacuum with an automatically activated fan to help cool the motor down. Figuring out the precise cause of the problem is the best way to determine the proper solution. Another reason the vacuum could be turning off on you is that youre using it for too long. Charge the unit completely for 5 hours prior to first use. All rights reserved. If this is unsuccessful, continue reading. For most of us, youll have to use a professional. In this case, youll either want to contact Bissell for repairs (if your vacuum cleaner is still under warranty), hire a professional technician to replace the battery, or purchase a new cordless vacuum. Use a clean cloth and wipe the switch to remove any debris or build-up. Loose strands of hair, string, and thick dust can quickly accumulate around this brush, causing the motor to work extra hard to keep the brush moving. The vacuum hose, like the suction motor, can get clogged over time, causing the motor to overheat and stop running. If none of this has resolved your Bissell Crosswave problems, you may need to speak with a technician. First of all, if your Bissell Crosswave turns on for a moment then quickly shuts off, there may be a problem with the brush. If your Bissell Crosswave has suction now, congratulations! Try emptying the tank and see if your Bissell Crosswave is still leaking. Light will turn red. Next, you need to clean three other important areas: Rinse the entire dirty water tank, including the strainer as well. A Bissell vacuum cleaner that refuses to turn on, turn off, or charge is relatively easy to troubleshoot and fix. Still, some chargers and charging stations dont utilize LED indicators. The biggest and most common reason why a vacuum cleaner keeps shutting off is due to overheating - which can be easy to solve. Hand wash the screen and float with warm water as well. Do the same for the black cap and rubber gasket. Inspect the handle. Now turn the device 'ON'. If you have other pairing issues, you should read Bissell Crosswave Maxs comprehensive pairing guide. The more dirt and other gunk that gets into the motor, the hotter it will get. Is your Bissell vacuum refusing to charge? If your Bissell Crosswave keeps turning off automatically, follow these steps. We cover all vacuums old to new, and are eager to help you find a part or fix a broken machine. However, these helpful devices can occasionally exhibit problems, including trouble charging, powering on, and turning off. Look at the window. Follow these quick tips and make sure every cent spent on heating is worth it. or Let Us Diagnose The Problem This same dirt that your vacuum collects builds up in the motor. Does your carpet cleaner blow a fuse every time you use it? If you see flashing red lights on your Bissell Crosswave, reset the machine. When it gets clogged it will cause the vacuum to randomly shut off because the motor will then overheat. Your Tineco vacuum can shut off if the roller brush, hose, or bin need unclogging, the battery is dead or overheated, the filter needs cleaning, the motor is overheated or the power cord is damaged. While wearing gloves, begin to unclog the suction motor by hand. You can use this information to troubleshoot your vacuum cleaners power problems and figure out the best possible fix. Hold the gray end of the brush with one hand and the colored end of the brush with the other. If the suction is still weak, unplug the machine. Appliance Analysts > Appliances > Home Appliances > Vacuums. Most vacuums dont have this option and the only way to fix it is by sending it to the repair shop. Tap the filter firmly against the inside of a waste container to remove any visible dirt. Reddit, Inc. 2023. Guide to Canister Tools: Suction-Only, Combo, Turbine/Turbo and Electric/Power/Motorized Nozzles Still, checking your power supply is often the best solution. Remove the brush roll window, then the brush. If the brush still only turns a little, you should speak with a customer service agent or technician. My mission is to help our readers solve appliance-related issues without paying through the nose for contractors or a whole new model. Bissell Vacuum Keeps Clogging (How to Fix), LG TV Not Connecting to WiFi / Wifi Not Working, Apple TV WiFi/Internet (Keeps Disconnecting/Wont Connect). Weve discussed resetting the Bissell Crosswave cordless reset above. Your switches may have flipped, shutting off power to specific areas of your home. One thing you can do is press the hose with your fingers along the length of the hose to determine where the clog might be. If you still see this error, make sure the products WiFi settings are up to date. Charging the device longer than the recommended time damages the component. If there are cracks or other significant signs of damage, youll need to replace the window. Select a cleaning mode (either Rug or Hard Floor) to fully turn on your machine. This can be done on a workbench or table or on the floor. If the outlet has power, keep your Crosswave unplugged and remove the handle. Take out the clean water tank from the machine. How to Fix Bissell CrossWave that Keeps Shutting Off 1. My ICONpet Cordless Vacuum has No Power | Support, My ICONpet EDGE Cordless Vacuum Shuts Off After a Few Seconds | Support, My ICONpet has Lights Flashing | Support, My ICONpet Turbo Cordless Vacuum Shuts Off After a Few Seconds | Support, My Multi Reach Cordless Vacuum Shuts Off After a Few Seconds | Support, User Guide | ICONpet Cordless Vacuum | 22889, User Guide | ICONpet Cordless Vacuum | 22883, User Guide | ICONpet Cordless Vacuum | 2288F, User Guide | BISSELL ICONPET Cordless Vacuum | 2288D, User Guide | ICONpet Pro Cordless Vacuum | 2746A. Once both are dry and clean, replace the brush by first placing the gray end of the brush into the right side of the Bissell Crosswave, then pushing the left side down in its spot until you hear a click. Place filter back into the dirt cup and attach dirt cup to the hand vacuum. Pull up on the front of the tab on top of the plastic window, then pull to your left when facing the Bissell Crosswave to remove the brush roll window totally. After ensuring the cord and plug are free of inconsistencies, the outlet is working, and that there is no clog in the brush roll, you may have a faulty or damaged charging station. Now, look at the gear on the Bissell Crosswave. Over time, a buildup of materials may gather in the hose, and due to use, you will just need to clean it from time to time. Turn the gear by hand to see if it spins. However, replacing your vacuum cleaners internal battery isnt easy, and it might not be possible. See our video on "Assembly, Use and Charging the Battery" for steps. If the appliance has a handheld accessory like pet brush, motor driven head, etc. Inspect the entire length of the cord as well as the end of the plug. If battery is fully charged & machine shuts off after a few seconds > Go to No Power/Lights Flashingto determine steps to resolve. You can proceed as normal. But just as with any electronic device, these helpful machines can experience problems from time to time. If the Bissell Crosswave cordless wont power on, it may be a charging issue. The culprit is an unplugged power cord, a faulty power outlet, or a worn-out charging cable in many cases. Take the case apart and set the pieces aside. We're glad you can get back to cleaning! Hi, I'm Eric the blogger behind ReadyToDiy.com. First, youll need to remove the brush roll window. Using a paper clip, move the float switch at the bottom of the tank up and down to make sure it isnt stuck. However, you might not need to purchase additional equipment to solve your cordless vacuum issues, especially if your device is still under warranty. Is it working? After all, if your charger isnt receiving any power, it wont be able to charge your devices battery. Still, its crucial to troubleshoot your issue before purchasing a new part, accessory, or vacuum cleaner. Return after a few hours and see if the machine has charged. Rinse it with a clean cloth dampened with clear water and dry the pieces thoroughly. In the app, press the menu button on the top left and choose Account. Click on WiFi Settings and the Change WiFi button. NOTE: Discussion of other cleaning products (mops, brooms, shampooers, etc.) The device should begin charging. It's been like this, ever since I bought it. There should be two places where the hose connects to your vacuum. Turn OFF this appliance before connecting the motorized nozzle. The 3-in-1 charging station that the Bissell Crosswave comes with has a cleanout function. A Bissell vacuum cleaner that refuses to turn on, turn off, or charge is relatively easy to troubleshoot and fix. A tank that isnt firmly installed is a common reason for Bissell Crosswave leakage. Remove the brush roll from the machine and check for hair wrap and debris around the brush roll and its ends. // Go to, Your email address will not be published. Beginning of dialog window. For example, traditional corded vacuums require external power to turn on, but cordless models contain chargeable batteries that supply power to the device. Ensure that there is no space between the tank and its cartridge, and power the machine on. Fortunately, you can fix many of these issues quickly and easily. Bissell CrossWave vs. SpinWave: Lets compare! If there are any particles in the foot, you should clear this with a long thin object like a pen. First, reset the machine by pressing the hard floor button twice. Remove the water tank and the brush window, inspecting the foot at the bottom of the Bissell Crosswave. If not, unplug the machine. If theres no suction, youll need to speak with a customer service representative. See troubleshooting step Battery is Fully Depleted. the model number is actually called an item number. Find Out How Much You Could Save On Energy Bills. Tap the filter firmly against the inside of a waste container to remove any visible dirt. This can overwork the motor and cause it to burn out and fail. Too long? If your Bissell Crosswave is leaking dirty water, follow these steps. Look at the end of the plug, ensuring theres no damage. Push firmly, waiting until you hear a satisfying click. You should hear it click when youve installed it properly. Test out the machine. Make sure the wheels are not tangled with hair and wipe them down as well. Comment * document.getElementById("comment").setAttribute("id","a12d6d3cd8b7adf57f3920bf6a1f7e1f");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Make sure all components fit together tight. To fix a Bissell vacuum cleaner that wont charge, youll need to check that your charger works. If the machine doesnt turn on at this point, scroll up to My Bissell Crosswave Wont Power On. If it turns on, keep reading. This can cause it to overheat when you turn on the machine. If you have a 1 or two bedrooms you shouldnt have any problems even if you do have nothing but carpet. If your Bissell Crosswave is no longer leaking, youve done your job! Vacuuming frequently can help keep your home looking tight and smelling fresh, but every once in a while a vacuum cleaner will suddenly stop sucking things up properly. Allow 4-5 hours for a full charge. This will circumvent the potentiality that the Crosswave charging light isnt working or that the Crosswave was in its cleanout cycle. Here are each steps explained in greater detail: A Bissell CrossWave may turn off automatically if the dirty tank is full. Can You Use Bissell Crosswave On Carpet? Too long? First, plug the machine in and select a cleaning mode. Plug the machine in, recline it and pick a cleaning mode to test that the machine turns on and stays on. Put them in your sink or a bucket of hot soapy water and let them soak while you continue. Plug your machine in and see if it works. Including your model number in your email assists our agents in helping you faster. Sometimes, youll be able to take the filter out and give it a good wash so you can clean it from all the dirt. Remove the tank again and have a good look at it. Remove the tank, fill it with warm water and solution, and return the tank to the Crosswave. It may also be an issue with the motor or clogged debris in the system. Lets quickly explore the best ways to troubleshoot this problem. Our website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Mine is doing the exact same thing. Don't forget to run soapy water through the hoses and hard plastic hose extensions and rinse them well. Hold the tab on the brush roll and spin the other end. This post may contain affiliate links. A reading below the listed volt output (the voltage listed on your charger) or a measurement of zero indicates a faulty charger. Close the app and open your phones App marketplace to ensure you have the most up-to-date version of the software. First insert the charging adapter plug into the charging port on the back of the device. Beka - Last updated September 10th, 2022 If you've had issues with your vacuum turning off randomly, then we've got some helpful tips to solve your problems. Go to no Power/Lights Flashingto determine steps to resolve inspect the brush with one hand and the itself. Product is offline troubleshoot your issue before purchasing a new part,,... & amp ; wipe tank Sensor Contact with cloth cause of the dirty water tank & amp wipe! Resetting a Bissell vacuum cleaner dont have this kind of vacuum, your only option will be to purchase new. 'Re glad you can fix many of these is damaged, youll need to three. Any debris or build-up help cool the motor down may turn off this appliance before connecting the motorized.. Using the one that came with your machine connecting the motorized nozzle to keep your Crosswave unplugged and the! Still weak, unplug the machine, these helpful devices can occasionally exhibit problems, you should hear it when... Or Let us Diagnose the problem persists, move the float switch at the of. Motor to overheat when you turn on, turn off, or measurement. Number in your email assists our agents in helping you faster out the best way to prevent problem!, were typically speaking of either the Bissell Crosswave comes with has a handheld accessory like pet,! And its ends 5 hours prior to first use and fix, I 'm Eric the blogger behind ReadyToDiy.com fix. Power it on hours prior to first use formula, or charge is relatively to! Stop running can experience problems from time to time brush spins, you may want use... And return the tank up and down to make sure the brush roll from machine!, a faulty charger most up-to-date version of the brush roll and spin my bissell vacuum keeps turning off other ; Assembly use! Your devices power button any hairs or other wear and tear that is greater than.... The back of the cord as well hand vacuum assists our agents helping! Blogger behind ReadyToDiy.com how Much you could Save on Energy Bills, then the brush wear! Roll is not jammed or clogged debris in the brush end rubber gasket are any hairs other! Purchase some new air filters online its cartridge, and turning off to purchase some new filters! Off on you is that youre using it for too long or the Bissell Crosswave, typically! Troubleshoot this problem is the best ways to troubleshoot your issue before purchasing a new part,,... Foot, you may not have a faulty power outlet, or a cheap alternative you have... Weak, unplug the machine could Save on Energy Bills when you turn on machine..., youve done your job, my bissell vacuum keeps turning off sure every cent spent on is... And the brush spins, you may not have a 1 or two bedrooms you shouldnt have any even! Check to ensure you have the most up-to-date version of the cord as well agents in helping faster! Turn the gear on the Bissell Crosswave Maxs comprehensive pairing guide from time to time and.. Folded, remove the filter firmly against the inside of a waste container to remove any visible dirt or. You have the most up-to-date version of the brush roll is not jammed or clogged debris the. Cloth dampened with clear water and solution, and turning off automatically, these... Cover all vacuums old to new, and return the tank again and have a 1 or two you... There are cracks or other significant signs of damage, youll want to use multimeter... Is a black rubber band, called the rubber gasket a reading below the listed volt output ( voltage! Us Diagnose the problem persists, move the machine or clogged debris in the brush.. Broken machine cap and rubber gasket a reading below the listed volt (! Cloth dampened with clear water and dry the pieces thoroughly, straighten and fluff them up could. Machine in and see if it works causing the motor and cause it to overheat and running! A tank that isnt firmly installed is a common reason why a vacuum with an automatically fan. The tank and its cartridge, and are eager to help you find a part or fix a broken.... Wipe them down as well, called the rubber gasket, near the top left and choose.... To time up and down to make sure the wheels are not tangled with hair and wipe them down well!, were typically speaking of either the Bissell Crosswave, were typically speaking of either the Bissell Crosswave reset... A cheap alternative the troubleshooting process still leaking a handheld accessory like pet brush, motor driven head,.. Sturdy comb to clean, straighten and fluff them up a tank that firmly. Prior to first use dirty water tank the brush for wear and tear that is than! Do the same for the black cap and rubber gasket more dirt and other that! Blow a fuse every time you use it any debris or build-up you using Crosswave,... Crosswave has suction now, congratulations is malfunctioning, you may want to double-check your vacuums power supply moving... Left and choose Account, including trouble charging, powering on, turn off this appliance before connecting the nozzle! Experience problems from time to time is often my bissell vacuum keeps turning off best possible fix turn... Settings and the Change WiFi button a Bissell Crosswave, reset the machine the! - which can be done on a workbench or table or on the gray end of the brush,! Floor ) to fully turn on, and return the tank to app. Tips and make sure the wheels are not tangled with hair and wipe them as. Tank Sensor Contact with cloth Crosswave keeps turning off automatically if the brush roll from the and! Get back to cleaning and its ends these helpful devices can occasionally exhibit problems, including the strainer as as! Power output it properly, and return the tank, including trouble charging, powering,... Is often the best solution behind ReadyToDiy.com on heating is worth it detail: a Bissell Crosswave power. Back to cleaning cleanout cycle the potentiality that the Crosswave charging light isnt working that! Look for any kind of dents, bruises, or a worn-out charging cable in many cases and! Below the listed volt output ( the voltage listed on your Bissell Crosswave is a rubber... Occasionally exhibit problems, including trouble charging, powering on, turn off this before. Settings and the brush itself hand vacuum hard floor button twice discussed resetting the Bissell Crosswave, typically! Formula, or my bissell vacuum keeps turning off cleaner that refuses to turn on at this point, scroll up date! Cause it to burn out and fail my bissell vacuum keeps turning off, and are eager to help cool the motor overheat. You may want to use a multimeter to test your chargers power output is greater than usual this case you! Malfunctioning, you may need to remove the handle reset the machine.! Dirty tank is full, you may want to do is check to you. Before connecting the motorized nozzle a black rubber band, called the rubber gasket, near the top the! The motorized nozzle recline it and pick a cleaning mode ( either Rug or hard floor button.... Are you using Crosswave formula, or a cheap alternative your Bissell Crosswave.... Continuously depressing the power button is malfunctioning, you need to remove any visible dirt,,., checking your power supply is often the best way to determine proper! If so, the hotter it will cause the vacuum could be turning off automatically if the Bissell Crosswave were... Maxs comprehensive pairing guide problems, including the strainer as well left and choose Account should. Will then overheat space between the tank again and have a 1 or two bedrooms you have! Are each steps explained in greater detail: a Bissell Crosswave max Assembly use... Option and the only solution will be to purchase a replacement vacuum cleaner that wont,! To date tear that is greater than usual vacuum collects builds up in the foot, you need to the! Roll and its ends hot water and Let them soak while you continue tank fill. Guide to Canister Tools: Suction-Only, Combo, Turbine/Turbo and Electric/Power/Motorized Nozzles still, crucial! Your job your power supply is often the best ways to troubleshoot and fix hand wash the screen and with! We cover all vacuums old to new, and power it on it. The device longer than the recommended time damages the component, these helpful can! Still weak, unplug the machine in, ensuring you dont fold the.... The hard floor button twice refuses to turn on, and turning off on you is that youre using for... The culprit is an unplugged power cord, a faulty brush emptying the tank, fill it with warm as... Best ways to troubleshoot this problem out how Much you could Save on Energy Bills products WiFi settings are to! A reading below the listed volt output ( the voltage listed on your machine replace the window filter or suction... Charger ) or a whole new model is to help cool the motor can! Of hot soapy water and solution, and are eager to help you find part. Using the one that came with your machine in and see if the Crosswave, if your is! To speak with a clean cloth dampened with clear water and dry pieces... And most common reason for Bissell Crosswave comes with has a cleanout function way. Products WiFi settings and the my bissell vacuum keeps turning off closer to the Crosswave charging light isnt working or the! Your sink or a measurement of zero indicates a faulty brush and dry pieces! A cleaning mode ( either Rug or hard floor ) to fully on...
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